An AI answering service for plumbers who are too busy to answer.
CallCatcher answers the calls you can't get to, in your company's name. It knows your services, prices and coverage area, books the job into your diary and passes genuine emergencies to whoever is on call.
Hear it answer as your companyWhy plumbers miss calls
You cannot answer the phone with your hands in a boiler or your head under a sink. The call rings out, and a customer with no hot water rings the next plumber. Voicemail does not fix it, because most callers will not leave a message.
What CallCatcher does on a plumbing call
- Answers in your company's voice, 24/7 on the Full AI Receptionist plan, including nights, weekends and bank holidays.
- Asks the right questions: what the problem is and the postcode, so it can check the job is in your area.
- Quotes what you have told it to quote, such as your call-out charge.
- Books the slot and sends the job to you by text and email.
- Escalates real emergencies to your on-call engineer, on rules you set.
- Texts back anyone who hung up before the call was answered.
There is a worked example on our home page: a caller with a boiler error and no hot water is checked for coverage, offered two slots with the call-out price, and booked in.
How setup works
- We learn your business. We build your receptionist from your website, Google profile and a 20-minute chat: services, prices, coverage area, diary rules. You test it and sign it off.
- Your number stays. Calls divert to CallCatcher only when you can't answer: engaged, out of hours, or overflow.
- Jobs land in your diary. Bookings, quotes and messages arrive in real time. We monitor and tune it every month.
Compared with a call-answering bureau
A bureau charges per call or per minute, so the bill grows with every call, and a generic operator reads from a script. CallCatcher is a flat monthly price with no per-minute meter. If all you want is a text to missed callers, see missed call text back.
What it costs
Missed-Call Recovery
- Instant text-back on every missed call
- Out-of-hours answering
- Message taking and daily summary
- Setup and ongoing management included
Full AI Receptionist
- Everything in Recovery
- 24/7 answering in your company's voice
- Diary booking and quote capture
- Emergency escalation rules
- Monthly recovered-revenue report
Flat monthly price, fully managed. No setup fee, no per-minute meter, no VAT to add, no long contract. Cancel monthly. Full details on the pricing section of the home page.
Common questions
Will callers know it isn't a person?
It introduces itself as your company's assistant and says it can book the caller in.
What if it can't answer something?
It takes a proper message, texts the caller confirmation and flags it to you immediately. Genuine emergencies are escalated straight to whoever is on call.
Do I keep my phone number?
Yes. Calls simply divert to CallCatcher when you can't answer, on rules you choose.
How long does setup take?
Most businesses are live inside a week.
Am I tied into a contract?
No. Flat monthly price, cancel monthly.
Hear it answer as your company.
We build a private demo trained on your business: your services, your prices, your area. Ring it yourself and try to catch it out. Free, no card, no obligation.
Get my free demoAlso see: Missed call text back for UK trades · CallCatcher home