An AI receptionist for UK trades businesses, run for you.
CallCatcher answers the calls your team can't get to, in your company's voice, around the clock. It books the job into your diary, texts back anyone who hung up, and passes real emergencies to whoever is on call. We set it up, monitor it and tune it.
Hear it answer as your companyWhat an AI receptionist does for a trades firm
Trades businesses lose work in a particular way. The phone rings while you are on a job, it goes to voicemail, and the caller rings the next firm instead of leaving a message. An AI receptionist answers that call for you.
- Answers instantly, 24/7, in your company's name, including nights, weekends and bank holidays.
- Knows your services, prices and coverage area, so it can tell a caller whether you cover their postcode and what a call-out costs.
- Books jobs straight into your diary and sends you the details by text and email.
- Captures quote requests and messages properly, with the caller's details.
- Escalates genuine emergencies to your on-call person, on rules you set.
- Texts back every missed call within seconds. See missed call text back.
Which trades it suits
Any business where a missed call is a missed job: plumbing and heating, electrical, roofing, drainage, property maintenance and landscaping. There is a worked boiler call on our page for plumbers that shows a full exchange from missed call to booked job.
How it works
- We learn your business. We build your receptionist from your website, Google profile and a 20-minute chat: services, prices, coverage area and diary rules. You test it and sign it off.
- Your number stays. Calls your team can't answer divert to CallCatcher after a few rings. You set the rules: engaged, out of hours, or overflow only.
- Jobs land in your diary. Bookings, quotes and messages arrive by text and email in real time. We monitor and tune it monthly.
There is no new hardware, no new number, no dashboard to learn and no staff training.
How it compares with the other options
| Option | Typical UK price | What you get |
|---|---|---|
| Text-back-only tools | Typically £35 to £99 a month, some plus setup or per-text charges | A text when you miss a call. Nobody answers the phone. |
| DIY AI receptionist apps | Typically £32 to £99 a month, usually with call or minute limits | You set it up and keep it working yourself. |
| Done-for-you agencies | Commonly £197 to £497 a month, often plus setup or usage fees | Managed for you, at agency prices. |
| Call-answering bureau | Charged per call or per minute | The bill grows with every call. |
| CallCatcher | £29 or £39 a month, flat | Fully managed for you. No setup fee, no VAT to add, no minimum term. |
Typical published UK prices for each type of service, checked October 2026. Details on request.
What it costs
Full AI Receptionist
- 24/7 answering in your company's voice
- Diary booking and quote capture
- Emergency escalation rules
- Monthly recovered-revenue report
- Everything in Missed-Call Recovery
Missed-Call Recovery
- Instant text-back on every missed call
- Out-of-hours answering
- Message taking and daily summary
- Setup and ongoing management included
Flat monthly price, fully managed. No setup fee, no per-minute meter, no VAT to add, no long contract. Cancel monthly. Full details on the pricing section of the home page.
Common questions
What is an AI receptionist for a trades business?
It answers the calls your team can't get to, in your company's name. It knows your services, prices and coverage area, takes bookings and messages, and passes genuine emergencies to whoever is on call.
Do I keep my phone number?
Yes. Nothing changes for your customers. Calls divert to CallCatcher when you can't answer, on rules you choose: engaged, after hours, or every call.
What if it can't answer something?
It takes a proper message, texts the caller confirmation and flags it to you immediately. Genuine emergencies are escalated straight to whoever is on call.
How long does setup take?
Most businesses are live inside a week. We build it from your website and Google profile plus a 20-minute chat, you test it, then we switch it on.
Do I have to manage any software?
No. We configure, monitor and tune everything for you. You get jobs by text and email, plus a monthly report of what was caught.
Hear it answer as your company.
We build a private demo trained on your business: your services, your prices, your area. Ring it yourself and try to catch it out. Free, no card, no obligation.
Get my free demoAlso see: AI answering service for plumbers · Missed call text back · CallCatcher home